1/10/2025
Sun Life recognizes that many lost their homes or place of business and need extra time to make payments, help with filing claims, report a temporary address change or switch to direct deposit to receive disability and other claim payments without disruption. Employees may also need help with getting replacement glasses or finding a temporary dentist that is open.
If help is needed, contact Sun Life at the following phone numbers:
Additional resources for support:
For additional resources to help support while dealing with the aftermath of a natural disaster:
If help is needed, contact Sun Life at the following phone numbers:
- Client/Member Services: 800-247-6875
- Dental insurance: 888-811-1240
- Vision insurance: 800-877-7195
Additional resources for support:
For additional resources to help support while dealing with the aftermath of a natural disaster:
- For Clients who have EAP By Design through Sun Life, sign into your guidanceresources.com account and enter your Web ID
- For Clients who do not have EAP through Sun Life, you can find helpful resources by visiting, guidanceresources.com/crisis
- For Clients who have Vision insurance through Sun Life, members may find helpful resources by visiting disaster.vsp.com
Source: Sun Life Financial